Southgate Textiles Pvt Ltd

CreditIQ collection engine

Debtors and creditors ageing has passed the 12-day escalation threshold with two reminders sent. Escalation routes to Thomas Weber, Credit Operations Officer.

• Debtors and creditors ageing

CreditIQ collection engine

Seven-day cadence reached. Still no response; the item is now 13 days old and past the 12-day escalation threshold.

• Debtors and creditors ageing

CreditIQ collection engine

Sent on the three-day cadence by email and WhatsApp. No response recorded.

• Debtors and creditors ageing

CreditIQ validation

Profit and loss for the nine months to December 2025 is present; pages 3 to 5 carrying the balance sheet are absent.

• Provisional financials FY2026, part year

Priya Raghavan, Relationship Manager

Requested through the client; insurance on the collateral is held back until the valuation lands.

• Latest valuation report

CreditIQ validation

The deed shows a Meridian Bank mortgage dated March 2024. Read against the nil-facilities declaration of 06 August and the bank statements covering only the CCB account, this is a contradiction across three separate documents, surfaced at collection rather than at appraisal.

• Property documents for collateral — industrial unit, Coimbatore
• Sanction letters of existing facilities with other lenders
• Bank statements, last 12 months, all accounts

CreditIQ validation

December 2025 to July 2026 received. August to November 2025 absent, so the twelve-month turnover comparison against the audited statements cannot be completed.

• GST returns — GSTR-3B, last 12 months

Priya Raghavan, Relationship Manager

Requested directly from Lakshmi Iyer by email and WhatsApp with a five-day window.

• Debtors and creditors ageing

CreditIQ validation

Content is correct but the document is unsigned and on plain paper. Precise re-ask issued: signed copy on company letterhead.

• Board resolution for borrowing

CreditIQ validation

Twelve months received for the CCB current account. The client's own application declares a second account with Meridian Bank ending 8830, for which nothing has been provided.

• Bank statements, last 12 months, all accounts

Lakshmi Iyer, Southgate Textiles

FY2024 and FY2025 audited statements with UDINs, plus ITR and computation for both years. All accepted on first pass.

• Audited financial statements FY2024
• Audited financial statements FY2025
• ITR with computation, FY2024 and FY2025

Lakshmi Iyer, Southgate Textiles

Incorporation certificate, MOA and AOA, entity PAN, KYC for both directors and the nil-facilities declaration uploaded in one session.

• Certificate of incorporation
• Memorandum and articles of association
• PAN of the entity
• KYC of directors — Lakshmi Iyer and Venkat Iyer
• Sanction letters of existing facilities with other lenders

CreditIQ collection engine

Sent by email and WhatsApp to the Managing Director. Reminder cadence for this product: first at 3 days, second at 7 days, escalation to Credit Operations at 12 days.

Priya Raghavan, Relationship Manager

Eighteen requirements derived from the MSME Secured Working Capital plus Term Loan product, private limited constitution, collateral present, no co-applicant and export exposure. Cash credit INR 2.85 cr against stock and book debts, term loan INR 1.40 cr for machinery.